of course, we want you to LOVE everything you get from french twist, wear it all the time, and keep it forever, but we understand sometimes things just don’t work out. we want you to be happy!
full-priced merchandise that has not be worn, altered, or washed may be returned with the original tags within 30 days of receipt for a refund. *please call us to arrange an exchange of merchandise.
all sales items are final sale and cannot be returned.
we will provide a UPS return shipping label for eligible returns, and a return fee of $15 will be deducted from your refund. please drop off at your nearest local UPS drop off location.
please allow 5-10 days from receiving your return for your refund to be processed.
we cannot accept liability for lost or damaged items but we can assist you with your claim.