french twist operates on a thursday-monday schedule.
all orders placed monday-thursday before 2 pm (est) will begin processing and ship within 24-48 hours*, pending availability and credit card authorization. all orders placed friday, saturday or sunday will begin processing, but not ship until the following monday. *holidays excluded.
we will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if a problem occurs with your credit authorization.
french twist uses UPS for delivery and offers flat rate ground shipping. if express shipping is needed, please contact us directly at french twist to complete the order over the phone. 269.756.3970. we cannot currently ship to PO boxes at this time. *delivery time does not include saturdays, sundays, or holidays.
once your order has shipped, you will receive an email notification that will include the tracking number for your package.
if you decide to refuse any shipments from french twist, you are responsible for both the full original shipping cost incurred and the cost of returning the package to us. this amount will be subtracted from your merchandise refund.
french twist cannot accept liability for lost, damaged, or stolen items but we can assist you with your claim.
orders shipped within michigan will be charged 6% sales tax. orders shipped outside michigan will not be charged for sales tax.